Cynical Peak Software

Over the last couple of days we’ve received a number of “how-to” or “does it support” questions without an email address. We’d love to answer your questions, but unfortunately we can’t. This pains us since we want to provide the best customer support possible. Support is a very important part of any small business, we don’t take you guys for granted like big companies do.

Please make sure to include your email address when using the in “Submit bugs and feedback” option if you are asking a question. I know its optional, but it makes it a lot easier for us to send you an answer. =)

Our general goal is to have all support email answered within 12 hours. Most of it is answered as soon as it’s received, but we have to give ourselves a little window of time since some of you guys like to email us while we’re asleep. As of this writing the support inbox is clear except for the few without a return email. So if you’ve asked a question and haven’t received a response, please re-submit it with a return email address.

Thanks.

With the release of Cyndicate 1.0.4 today, both of Cynical Peak’s applications, Scorecard and Cyndicate, are compatible with Mac OS X 10.5 Leopard. The last release of both apps fixed all of the issues we’ve been able to find with the latest seeds. Apple has not released the release version of Leopard to 3rd party developers yet, so there is a slight chance of a last minute change breaking something. We do not anticipate this being an issue though. If you do run into an issue, please let us know and we’ll get it fixed as quick as we can.

Thanks for using Cynical Peak software.

Cyndicate 1.0.4 is now available for download from either Cyncial Peak’s website or running Cyndicate’s updater. As with all our point releases, this is a free update for all Cyndicate users. This release is for Mac OS X 10.5 Leopard compatibility. Any user upgrading to Leopard should update to Cyndicate 1.0.4 to avoid a number of issues that resulted from changes between 10.4 and 10.5.

• Fixed all known Leopard issues (sorry, can’t be more specific on these)
• Fixed a bug that could lead to incorrect parsing of Atom .3 feeds.
• The update panel has been redesigned with new options.
• Fixed memory leaks.
• Fixed an issue with auto deleting unflagged articles.

Scorecard 1.2.2 is now available for download from either Cyncial Peak’s website or running Scorecard’s updater. This updated fixes the display issues that exported rounds have when viewed with Windows Internet Explorer. We recommend re-exporting any round that you previously exported to correct the display on your website

Starting with the 1.0.4 beta that was posted earlier today, Cyndicate now has the option to check for cutting edge builds as well as the releases. You can choose which type of update to check for in the Updates Preference pane. Most users should use the release updates option. Only use the cutting edge option if you are comfortable running beta software.

The Release Updates option acts just like updating always has. It will notify you on any of the release versions of Cyndicate. These are the main builds that you normally see and get posted to sites like VersionTracker or Apple’s download page.

The Cutting Edge option is for beta releases. It will contain builds that have the bug fixes and new features that will appear in the next release, minus features we might want to surprise you with. Non-release updates that appear in it should be considered beta quality meaning they may contain bugs or issues that are new features and/or side effects of other bug fixes. I will try to ensure that nothing catastrophic will result from the builds, but you are using them at your own risk.

Cyndicate 1.0.4 beta is now available for download at http://cynicalpeak.com/downloads/CyndicateCutting.zip. The 1.0.4 release is mainly to fix compatibility issues with Leopard. Please submit a bug report to support@cynical peak if you know of any Leopard issues that this release does not address.

Changes since 1.0.3:

• Fixed all known Leopard issues (sorry, can’t be more specific on these)
• Fixed a bug that could lead to incorrect parsing of Atom .3 feeds.
• The update panel has been redesigned with new options.
• Fixed memory leaks.
• Fixed an issue with auto deleting unflagged articles.

Scorecard 1.2.1 is now available for download from either Cyncial Peak’s website or running Scorecard’s updater. As with all our point releases, this is a free update for all Scorecard users. The update addresses an issue introduced in 1.2 that caused some of the stats to be generated incorrectly.

Changes since 1.2:

• Fixed a bug introduced in 1.2 that caused some stats to not be calculated correctly.
• Added an option to stats to show toggle between actual value and percentages.
• Fixed a navigation issue with the web page export.

Scorecard 1.2 is now available for download from either Cyncial Peak’s website or running Scorecard’s updater. As with all our point releases, this is a free update for all Scorecard users.

Feature Highlights in Version 1.2:

• HTML export of rounds for displaying on the web.
• Deactivation of rounds for the statistics window to allow the user to focus on a time period or set of rounds.
• Printing of the statistics screen.
• Smart selection of the course when adding a new round based on play history.
• Statistics can now be based on all tees for a course.
• Undo support in the round and course entry sheets (Leopard only).

Various Performance Improvements and Bug Fixes:

• A possible crash when printing scorecards.
• Fixed an issue with registering if a previous registration failed.
• Fixed a bug that only occurs with the Safari 3 beta installed.
• Fixed a couple stat display errors.
• Fixed an issue where rounds were not updated correctly if the tee is edited.
• Miscellanious bug and performance issues.

Earlier today and yesterday the registration page on the forums did not work. The issue has been resolved and you can once again register for them.

The problem was a side effect of moving servers on Sunday. A configuration difference between the old and the new server was to blame. I believe everything is working correctly now. Please file a support ticket if you run across anything that is working incorrectly or does not look right.

Thanks